Managed IT, cybersecurity & software development for SMB/Mid-market in the French Riviera

1) Data controller

Company: SYS.IT Mandelieu Informatique
Address: 392 avenue des Bergeronnettes, 06210 Mandelieu-la-Napoule, France
Business ID: 529 385 163 00025
Contact: technique@sysit.fr

2) Data collected

We may collect the following categories of data through the contact form and website usage:

Identity data (first name, last name).
Contact details (email, phone).
Request content (subject, message).
Minimum technical data (logs, IP address, security-related information).

3) Purposes and legal bases

Purpose	Legal basis
Replying to contact requests	Pre-contractual steps / legitimate interest
Managing customer relationship and follow-up	Contract performance / legitimate interest
Securing the website (anti-spam, abuse prevention)	Legitimate interest
Complying with legal obligations	Legal obligation

4) Retention periods

Data is kept for a limited and proportionate period:

Contact requests: up to 3 years after the last interaction.
Customer data: during the contractual relationship, then archived according to legal obligations.
Technical/security logs: strictly limited to what is necessary for security and evidentiary purposes.

5) Data recipients

Data is only accessible to authorized Sys.IT staff and, where relevant, technical processors (hosting, maintenance, security tools) acting under instructions.

6) Transfers outside the European Union

If certain providers process data outside the EU, we implement appropriate safeguards (e.g., EU Commission Standard Contractual Clauses).

7) Your rights

Under GDPR, you have the following rights:

Right of access.
Right to rectification.
Right to erasure.
Right to restriction of processing.
Right to data portability (where applicable).
Right to object on legitimate grounds.
Right to withdraw consent at any time where processing is based on consent.

To exercise your rights: technique@sysit.fr. You can also lodge a complaint with the CNIL (www.cnil.fr).

8) Cookies and trackers

The website may use strictly necessary cookies and optional audience-measurement or third-party service trackers (e.g., anti-spam protection). A consent banner must be displayed if non-essential cookies are enabled.

9) Security

We implement appropriate technical and organizational measures to protect your data against loss, unauthorized access, alteration, or disclosure.

10) Changes

This policy may be updated at any time, especially to reflect legal, regulatory, or technical changes. The update date above is authoritative.